RFC1687

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Network Working Group E. Fleischman Request for Comments: 1687 Boeing Computer Services Category: Informational August 1994

             A Large Corporate User's View of IPng

Status of this Memo

This memo provides information for the Internet community. This memo does not specify an Internet standard of any kind. Distribution of this memo is unlimited.

Abstract

This document was submitted to the IETF IPng area in response to RFC 1550. Publication of this document does not imply acceptance by the IPng area of any ideas expressed within. Comments should be submitted to the [email protected] mailing list.

Disclaimer and Acknowledgments

Much of this draft has been adapted from the article "A User's View of IPng" by Eric Fleischman which was published in the September 1993 edition of ConneXions Magazine (Volume 7, Number 9, pages 36 - 40). The original ConneXions article represented an official position of The Boeing Company on IPng issues. This memo is an expansion of that original treatment. This version also represents a Boeing corporate opinion which we hope will be helpful to the on-going IPng discussions. An assumption of this paper is that other Fortune 100 companies which have non-computing-related products and services will tend to have a viewpoint about IPng which is similar to the one presented by this paper.

Executive Summary

Key points:

1) Large corporate users generally view IPng with disfavor.

2) Industry and the IETF community have very different values

   and viewpoints which lead to orthogonal assessments concerning
   the desirability of deploying IPng.

3) This paper provides insight into the mindset of a large

   corporate user concerning the relevant issues surrounding an
   IPng deployment.  The bottom line is that a new deployment of
   IPng runs counter to several business drivers.  A key point to
   highlight is that end users actually buy applications -- not
   networking technologies.

4) There are really only two compelling reasons for a large end

   user to deploy IPng:
   A) The existence of must-have products which are tightly coupled
       with IPng.
   B) Receipt of a command to deploy IPng from senior management.
      The former would probably be a function of significant
      technological advances.  The latter probably would be a
      function of a convergence of IPng with International
      Standards (OSI).

5) Five end user requirements for IPng are presented:

   A) The IPng approach must permit piecemeal transitions.
   B) The IPng approach must not hinder technological advances.
   C) The IPng approach is expected to foster synergy with
      International Standards (OSI).
   D) The IPng approach should have "Plug and Play" networking
      capabilities.
   E) The IPng approach must have network security characteristics
      which are better than existing IPv4 protocols.

Introduction

The goal of this paper is to examine the implications of IPng from the point of view of Fortune 100 corporations which have heavily invested in TCP/IP technology in order to achieve their (non-computer related) business goals.

It is our perspective that End Users currently view IPng with disfavor. This note seeks to explain some of the reasons why an end user's viewpoint may differ significantly from a "traditional IETF" perspective. It addresses some of the reasons which cause IPng to be viewed by end users as a "threat" rather than as an "opportunity". It enumerates some existing End User dissatisfactions with IPv4 (i.e., current TCP/IP network layer). These dissatisfactions may perhaps be eventually exploited to "sell" IPng to users. Finally, it identifies the most compelling reasons for end users to deploy IPng. In any case, the IETF community should be warned that their own enthusiasm for IPng is generally not shared by end users and that convincing end users to deploy IPng technologies may be very difficult -- assuming it can be done at all.

The Internet and TCP/IP Protocols are not Identical

The Internet Engineering Task Force (IETF) community closely associates TCP/IP protocols with the Internet. In many cases it is difficult to discern from the IETF perspective where the world-wide Internet infrastructure ends and the services of the TCP/IP Protocol Suite begin -- they are not always distinguishable from each other. Historically they both stem from the same roots: DARPA was the creator of TCP/IP and of the seminal "Internet". The services provided by the Internet have been generally realized by the "TCP/IP protocol family". The Internet has, in turn, become a primary vehicle for the definition, development, and transmission of the various TCP/IP protocols in their various stages of maturity. Thus, the IETF community has a mindset which assumes that there is a strong symbiotic relationship between the two.

End users do not share this assumption -- despite the fact that many end users have widely deployed TCP/IP protocols and extensively use the Internet. It is important for the IETF community to realize, however, that TCP/IP protocols and the Internet are generally viewed to be two quite dissimilar things by the large end user. That is, while the Internet may be a partial selling point for some TCP/IP purchases, it is rarely even a primary motivation for the majority of purchases. Many end users, in fact, have sizable TCP/IP deployments with no Internet connectivity at all. Thus, many end users view the relationship between the Internet and TCP/IP protocols to be tenuous at best.

More importantly, many corporations have made substantial investments in (non-Internet) external communications infrastructures. A variety of reasons account for this including the fact that until recently the Internet was excluded from the bilateral agreements and international tariffs necessary for international commerce. In any case, end users today are not (in the general case) dependent upon the Internet to support their business processes. [Note: the previous sentence does not deny that many Fortune 100 employees (such as the author) are directly dependent upon the Internet to fulfill their job responsibilities: The Internet has become an invaluable tool for many corporations' "research and education" activities. However, it is rarely used today for activities which directly affect the corporations' financial "bottom line": commerce.] By contrast, large End Users with extensive internal TCP/IP deployments may perhaps view TCP/IP technology to be critically important to their corporation's core business processes.

Security Islands

Another core philosophical difference between large end users and the IETF is concerning the importance of Security Islands (i.e., firewalls). The prevalent IETF perspective is that Security Islands are "A Bad Thing". The basic IETF assumption is that the applications they are designing are universally needed and that Security Islands provide undesirable filters for that usage. That is, the IETF generally has a world view which presupposes that data access should be unrestricted and widely available.

By contrast, corporations generally regard data as being a "sensitive" corporate asset: If compromised the very viability of the corporation itself may in some cases be at risk. Corporations therefore presuppose that data exchange should be restricted.

Large end users also tend to believe that their employees have differing data access needs: Factory workers have different computing needs than accountants who have different needs than aeronautical engineers who have different needs than research scientists. A corporation's networking department(s) seeks to ensure that each class of employee actually receives the type of services they require. A security island is one of the mechanisms by which the appropriate service levels may be provided to the appropriate class of employee, particularly in regards to external access capabilities.

More importantly, there are differing classes of computer resources within a corporation. A certain percentage of these resources are absolutely critical to the continuing viability of that corporation. These systems should never (ever) be accessible from outside of the company. These "corporate jewels" must be protected by viable security mechanisms. Security islands are one very important component within a much larger total security solution.

For these reasons we concur with the observation made by Yakov Rekhter (of IBM) and Bob Moskowitz (of Chrysler) in their joint electronic mail message of January 28, 1994. They wrote:

"Hosts within sites that use IP can be partitioned into three categories:

-    hosts that do not require Internet access.
-    hosts that need access to a limited set of Internet
     services (e.g., Email, FTP, netnews, remote login) which can
     be handled by application layer relays.
-    hosts that need unlimited access (provided via IP
     connectivity) to the Internet."

The exact mechanism by which a corporation will satisfy the differing needs of these three classes of devices must be independently determined by that corporation based upon a number of internal factors. Each independent solution will determine how that corporation defines their own version of "security island".

Thus, if end users use the Internet at all, they will generally do so through a "security island" of their own devising. The existence of the security island is yet another element to (physically and emotionally) decouple the End User from the Internet. That is, while the end user may use the Internet, their networks (in the general case) are neither directly attached to it nor are their core business processes today critically dependent upon it.

Networking from a Large End User's Perspective

The following five key characteristics describe Boeing's environment and are probably generally representative of other large TCP/IP deployments. The author believes that an understanding of these characteristics is very important for obtaining insight into how the large end user is likely to view IPng.

1) Host Ratio

  Many corporations explicitly try to limit the number of their
  TCP/IP hosts that are directly accessible from the Internet.  This
  is done for a variety of reasons (e.g., security).   While the
  ratio of those hosts that have direct Internet access capabilities
  to those hosts without such capabilities will vary from company to
  company, ratios ranging from 1:1000 to 1:10,000 (or more) are not
  uncommon.  The implication of this point is that the state of the
  world-wide (IPv4) Internet address space only directly impacts a
  tiny percentage of the currently deployed TCP/IP hosts within a
  large corporation.  This is true even if the entire population is
  currently using Internet-assigned addresses.

2) Router-to-Host Ratio

  Most corporations have significantly more TCP/IP hosts than they
  have IP routers.  Ratios ranging between 100:1 to 600:1 (or more)
  are common. The implication of this point is that a transition
  approach which solely demands changes to routers is generally much
  less disruptive to a corporation than an approach which demands
  changes to both routers and hosts.

3) Business Factor

  Large corporations exist to fulfill some business purpose such as
  the construction of airplanes, baseball bats, cars, or some other
  product or service offering.  Computing is an essential tool to
  help automate business processes in order to more efficiently
  accomplish the business goals of the corporation.  Automation is
  accomplished via applications.  Data communications, operating
  systems, and computer hardware are the tools used by applications
  to accomplish their goals.  Thus, users actually buy applications
  and not networking technologies.  The central lesson of this point
  is that IPng will be deployed according to the applications which
  use it and not because it is a better technology.

4) Integration Factor

  Large corporations currently support many diverse computing
  environments. This diversity limits the effectiveness of a
  corporation's computing assets by hindering data sharing,
  application interoperability, "application portability", and
  software re-usability.  The net effect is stunted application life
  cycles and increased support costs.  Data communications is but
  one of the domains which contribute towards this diversity.  For
  example, The Boeing Company currently has deployed at least
  sixteen different protocol families within its networks (e.g.,
  TCP/IP, SNA, DECnet, OSI, IPX/SPX, AppleTalk, XNS, etc.).  Each
  distinct Protocol Family population potentially implies unique
  training, administrative, support, and infrastructure
  requirements.  Consequently, corporate goals often exist to
  eliminate or merge diverse Data Communications Protocol Family
  deployments in order to reduce network support costs and to
  increase the number of devices which can communicate together
  (i.e., foster interoperability).  This results in a basic
  abhorrence to the possibility of introducing "Yet Another
  Protocol" (YAP).  Consequently, an IPng solution which introduces
  an entirely new set of protocols will be negatively viewed simply
  because its by-products are more roadblocks to interoperability
  coupled with more work, expense, and risk to support the end
  users' computing resources and business goals. Having said this,
  it should be observed that this abhorrence may be partially
  overcome by "extenuating circumstances" such as applications using
  IPng which meet critical end-user requirements or by broad
  (international) commercial support.

5) Inertia Factor

  There is a natural tendency to continue to use the current IP
  protocol (IPv4) regardless of the state of the Internet's IPv4
  address space. Motivations supporting inertia include the
  following:  existing application dependencies (including
  Application Programming Interface (API) dependencies); opposition
  to additional protocol complexity; budgetary constraints limiting
  additional hardware/software expenses; additional address
  management and naming service costs; transition costs; support
  costs; training costs; etc.  As the number of Boeing's deployed
  TCP/IP hosts continues to grow towards the 100,000 mark, the
  inertial power of this population becomes increasingly strong.
  However, inertia even exists with smaller populations simply
  because the cost to convert or upgrade the systems are not
  warranted.  Consequently, pockets of older "legacy system"
  technologies often exist in specific environments (e.g., we still
  have pockets of the archaic BSC protocol).  The significance of
  this point is that unless there are significant business benefits
  to justify an IPng deployment, economics will oppose such a
  deployment.  Thus, even if the forthcoming IPng protocol proves to
  be "the ultimate and perfect protocol", it is unrealistic to
  imagine that the entire IPv4 population will ever transition to
  IPng.  This means that should we deploy IPng within our network,
  there will be an ongoing requirement for our internal IPng
  deployment to be able to communicate with our internal IPv4
  community.  This requirement is unlikely to go away with time.

Address Depletion Doesn't Resonate With Users

Thus, the central, bottom-line question concerning IPng from the large corporate user perspective is: What are the benefits which will justify the expense of deploying IPng?

At this time we can conceive of only four possible causes which may motivate us to consider deploying IPng:

Possible Cause: Possible Corporate Response:

1) Many Remote (external) Peers Gateway external systems only.

  solely use IPng.

2) Internet requires IPng usage. Gateway external systems only.

3) "Must have" products are tightly Upgrade internal corporate

  coupled with IPng (e.g., "flows"    network to support IPng where
  for real-time applications).        that functionality is needed.

4) Senior management directs IPng Respond appropriately.

  usage.

It should explicitly be noted that the reasons which are compelling the Internet Community to create IPng (i.e., the scalability of IPv4 over the Internet) are not themselves adequate motivations for users to deploy IPng within their own private networks. That is, should IPng usage become mandated as a prerequisite for Internet usage, a probable response to this mandate would be to convert our few hosts with external access capabilities to become IPng-to-IPv4 application-layer gateways. This would leave the remainder of our vast internal TCP/IP deployment unchanged. Consequently, given gateways for external access, there may be little motivation for a company's internal network to support IPng.

User's IPv4 "Itches" Needing Scratching

The end user's "loyalty" to IPv4 should not be interpreted to mean that everything is necessarily "perfect" with existing TCP/IP deployments and that there are therefore no "itches" which an improved IPv4 network layer -- or an IPng -- can't "scratch". The purpose of this section is to address some of the issues which are very troubling to many end users:

A) Security. TCP/IP protocols are commonly deployed upon broadcast

   media (e.g., Ethernet Version 2).  However, TCP/IP mechanisms to
   encrypt passwords or data which traverse this media are
   inadequate.  This is a very serious matter which needs to be
   expeditiously resolved.  An integrated and effective TCP/IP
   security architecture needs to be defined and become widely
   implemented across all venders' TCP/IP products.

B) User Address Space privacy. Current IPv4 network addressing

   policies require that end users go to external entities to obtain
   IP network numbers for use in their own internal networks.  These
   external entities have the hubris to determine whether these
   network requests are "valid" or not.  It is our belief that a
   corporation's internal addressing policies are their own private
   affair -- except in the specific instances in which they may
   affect others.  Consequently, a real need exists for two classes
   of IPv4 network numbers: those which are (theoretically) visible
   to the Internet today (and thus are subject to external
   requirements) and those which will never be connected to the
   Internet (and thus are strictly private).  We believe that the
   concept of "local addresses" is a viable compromise between the
   justifiable need of the Internet to steward scarce global
   resources and the corporate need for privacy.  "Local addresses"
   by definition are non-globally-unique addresses which should
   never be routed (or seen) by the Internet infrastructure.
   We believe that 16 contiguous Class B "local addresses" need to
   immediately be made available for internal corporate usage.  Such
   an availability may also reduce the long-term demand for new IPv4
   network numbers (see RFC 1597).

C) Self-Defining Networks. Large End Users have a pressing need for

   plug-and-play TCP/IP networks which auto-configure, auto-address,
   and auto-register.  End users have repeatedly demonstrated our
   inability to make the current manual methods work (i.e., heavy
   penalties for human error).  We believe that the existing DHCP
   technology is a good beginning in this direction.

D) APIs and network integration. End users have deployed many

   differing complex protocol families.  We need tools by which
   these diverse deployments may become integrated together along
   with viable transition tools to migrate proprietary
   alternatives to TCP/IP-based solutions.  We also desire products
   to use "open" multi-vendor, multi-platform, exposed Application
   Programming Interfaces (APIs) which are supported across several
   data communications protocol "families" to aid in this
   integration effort.

E) International Commerce. End users are generally unsure as to

   what extent TCP/IP can be universally used for international
   commerce today and whether this is a cost-effective and "safe"
   option to satisfy our business requirements.

F) Technological Advances. We have ongoing application needs which

   demand a continual "pushing" of the existing technology.  Among
   these needs are viable (e.g., integratable into our current
   infrastructures) solutions to the following: mobile hosts,
   multimedia applications, real-time applications, very
   high-bandwidth applications, improved very low-bandwidth (e.g.,
   radio based) applications, standard-TCP/IP-based transaction
   processing applications (e.g., multi-vendor distributed
   databases).

Only Two Motivations For Users To Deploy IPng

Despite this list of IPv4 problem areas, we suspect that there are only two causes which may motivate users to widely deploy IPng:

  (1) If IPng products add critical functionality which IPv4 can't
  provide (e.g., real time applications, multimedia applications,
  genuine (scalable) plug-and-play networking, etc.), users would be
  motivated to deploy IPng where that functionality is needed.
  However, these deployments must combat the "Integration Factor"
  and the "Inertia Factor" forces which have previously been
  described.  This implies that there must be a significant business
  gain to justify such a deployment.  While it is impossible to
  predict exactly how this conflict would "play out", it is
  reasonable to assume that IPng would probably be deployed
  according to an "as needed only" policy.  Optimally, specific
  steps would be taken to protect the remainder of the network from
  the impact of these localized changes.  Of course, should IPng
  become bundled with "killer applications" (i.e., applications
  which are extremely important to significantly many key business
  processes) then all bets are off:  IPng will become widely
  deployed.  However, it also should be recognized that virtually
  all (initial) IPng applications, unless they happen to be "killer
  applications", will have to overcome significant hurdles to be
  deployed simply because they represent risk and substantially
  increased deployment and support costs for the end user.
  (2) Should IPng foster a convergence between Internet Standards
  and International Standards (i.e., OSI), this convergence could
  change IPng's destiny.  That is, the networks of many large
  corporations are currently being driven by sets of strong, but
  contradictory, requirements:  one set demanding compliance with
  Internet Standards (i.e., TCP/IP) and another set demanding
  compliance with International Standards.  This paper assumes that
  the reader is already familiar with the many reasons why end users
  seek to deploy and use Internet Standards.  The following is a
  partial list as to why End Users may be motivated to use
  International Standards (i.e., OSI) as well:

A) World-wide commerce is regulated by governments in accordance

   with their treaties and legal agreements.  World-wide
   telecommunications are regulated by the ITU (a United Nations
   chartered/authorized organization).  International Standards
   (i.e., OSI) are the only government-sanctioned method for
   commercial data communications.  Aspects of this picture are
   currently in the process of changing.

B) The currently proprietary aeronautical world-wide air-to-ground

   and ground-to-ground communications are being replaced by an
   OSI-based (CLNP) Aeronautical Telecommunications Network (ATN)
   internet which is being built in a number of different national
   and international forums including:
   *  International Civil Aviation Organization (ICAO)
   *  International Air Transport Association (IATA)
   *  Airlines Electronic Engineering Committee (AEEC)
   "Civil Aviation Authorities, airlines, and private aircraft will
   use the ATN to convey two major categories of data traffic among
   their computers: Air Traffic Services Communications (ATSC) and
   Aeronautical Industry Services Communication (AISC)." [Note: The
   data communications of airline passengers are not addressed by
   the directive.]

C) A corporation's customers may have data communications

   requirements which are levied upon them by the governments in
   which they operate which they, in turn, must support in their
   own products in order to fulfill their customers' needs.  For
   example, Boeing is influenced by existing:
   * Computer Aided Logistics Support (CALS; i.e., these are GOSIP
     (OSI)-based) requirements for US Department of Defense
     contractors.
   * Airline requirements emanating from A and B above.

D) The end user perception that once we have deployed

   International Standards we will not subsequently be compelled to
   migrate by external factors to another technology.  Thus, we
   would have a "safe" foundation to concentrate upon our real
   computing issues such as increased customer satisfaction,
   business process flow-time improvements, legacy system
   modernization, and cost avoidance.

E) The proposals of entities desiring to obtain contracts with

   Governments are evaluated on many subjective and objective
   bases.  One of the subjective issues may well be the
   "responsibility" and "dependability" of the bidder company
   including such intangibles as its corporate like-mindedness.
   For this reason, as long as the Government has OSI as their
   official standard, the bidder may have a subjective advantage if
   its corporate policy also includes a similar standard,
   particularly if data communications services are being
   negotiated.

F) The perception that the need for IPng may imply that IPv4 is

   unfit to be a strategic end user alternative.  Also, IPng is not
   a viable deployment option at this time.

G) Doubts concerning IPv4 scalability (e.g., toasternet: an

   algorithmic change in which currently "dumb devices" become
   intelligent and suddenly require Internet connectivity).

It currently appears that many of these "OSI motivations" are undergoing change at this time. This possibility must be tracked with interest. However, a key point of this section is that a

corporation must base its data communications decisions upon business requirements. That is, corporations exist to sell products and services, not to play "networking games".

Thus, if a means could be found to achieve greater synergy (integration/ adoption) between Internet Standards and International Standards then corporate management may be inclined to mandate internal deployment of the merged standards and promote their external use. Optimally, such a synergy should offer the promise of reducing currently deployed protocol diversity (i.e., supports the "Integration Factor" force). Depending on the specific method by which this convergence is achieved, it may also partially offset the previously mentioned "Inertia Factor" force, especially if IPng proves to be a protocol which has already been deployed.

User-based IPng Requirements

From the above one can see that a mandate to use IPng to communicate over the Internet does not correspondingly imply the need for large corporate networks to generally support IPng within their networks. Thus, while the IPv4 scalability limitations are a compelling reason to identify a specific IPv4 replacement protocol for the Internet, other factors are at work within private corporate networks. These factors imply that large TCP/IP end users will have a continuing need to purchase IPv4 products even after IPng products have become generally available.

However, since the IETF community is actively engaged in identifying an IPng solution, it is desirable that the solution satisfy as many end user needs as possible. For this reason, we would like to suggest that the following are important "user requirements" for any IPng solution:

1) The IPng approach must permit users to slowly transition to IPng

   in a piecemeal fashion.  Even if IPng becomes widely deployed,
   it is unrealistic to expect that users will ever transition all
   of the extensive IPv4 installed base to IPng.  Consequently, the
   approach must indefinitely support corporate-internal
   communication between IPng hosts and IPv4 hosts regardless of
   the requirements of the world-wide Internet.

2) The IPng approach must not hinder technological advances from

   being implemented.

3) The IPng approach is expected to eventually foster greater

   synergy (integration/adoption) between Internet Standards and
   International Standards (i.e., OSI).  [Note: This may be
   accomplished in a variety of ways including having the Internet
   Standards adopted as International Standards or else having the
   International Standards adopted as Internet Standards.]

4) The IPng approach should have "self-defining network" (i.e.,

   "plug & play") capabilities.  That is, large installations
   require device portability in which one may readily move devices
   within one's corporate network and have them autoconfigure,
   autoaddress, autoregister, etc.  without explicit human
   administrative overhead at the new location -- assuming that the
   security criteria of the new location have been met.

5) The approach must have network security characteristics which are

   better than existing IPv4 protocols.

Conclusion

In summary, the key factor which will determine whether -- and to what extent -- IPng will be deployed by large end users is whether IPng will become an essential element for the construction of applications which are critically needed by our businesses. If IPng is bundled with applications which satisfy critical business needs, it will be deployed. If it isn't, it is of little relevance to the large end user. Regardless of what happens to IPng, the large mass of IPv4 devices will ensure that IPv4 will remain an important protocol for the foreseeable future and that continued development of IPv4 products is advisable.

Security Considerations

Security issues discussed throughout this memo.

Author's Address

Eric Fleischman Network Architect Boeing Computer Services P.O. Box 24346, MS 7M-HA Seattle, WA 98124-0346 USA

EMail: [email protected]